Category Archives: conference calling

International Conference Call Services, Local Numbers!

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International conference calls can be very expensive for all parties.  If you provide a toll free dial-in number, you’ll be footing the bill for all of those long distance calls.  If you decide to offer people a dial-in number in your own country, to say they will will be unhappy with the international long distance charges they pay would be an understatement.

With Gaboogie, you will have access to a network of international local numbers that can access our conference calling service at local rates.  If you’re holding a conference call with people in Brisbane, Paris, and Vancouver then everyone dials a local number and pays only local service rates.  You pay as low as $0.04/minute/user for the service. No local toll charges for your attendees.  You can save hundreds or even thousands of dollars every month off your existing international conference calling solution.

So, how much does your organization spend on conference calling services every year?  In these times, we are all increasingly looking to find ways to reduce this expense.  Fortunately, with a little planning and Gaboogie, you can host cross border conference calls for as little as you pay for a domestic call.

Check out the cities we support.  If you don’t find your city listed below, contact us and we will do our best to add it for you. For many countries and cities, we can add new numbers relatively quickly.

Canada
Vancouver, BC – 604-424-9062
Kelowna, BC – 250-448-2462
Calgary, AB – 587-779-4622
Edmonton, AB – 780-809-3555
Red Deer, AB – 587-797-0701
Toronto, ON – 647-317-9773
Ottawa, ON- 613-317-2901
Pickering ON – 289-315-0561
Montreal, QC – 514-587-2659
Halifax, NS – 902-442-9937
Moncton, NB – 506-800-1058
St. John’s, NL – 709-800-7316
Winnipeg, MN – 204-977-6645

USA
Miami, FL – 786-431-2530
Boston, MA – 857-244-6262
New York, NY – 646-758-9767
Jersey City, NJ – 201-499-1211
Tucson, AZ – 520-300-7564
Detroit, MI – 313-879-6979
Atlanta, GA – 678-298-5482
Philadelphia, PA – 267-414-1565
Huntington Beach, CA – 714-849-5388

UK
London – +442033189837

France
+33975181472

Croatia
+38523777026

More being added every day!

Gaboogie will be available in the late fall of 2011.

Best Conference Call Service in Canada

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Whether you need local or toll free conference call services in Calgary, Edmonton, Halifax, Toronto, Ottawa, St. John’s, Victoria, Vancouver, Winnipeg or anywhere else in the world, Gaboogie’s domestic and international conference call service can connect your customers and your team quickly, easily and professionally.  And if your city isn’t one of the Canadian cities listed below, contact us.  We have access to telephone numbers all across this great nation of ours!

Canada
Vancouver, BC – 604-424-9062
Kelowna, BC – 250-448-2462
Calgary, AB – 587-779-4622
Edmonton, AB – 780-809-3555
Red Deer, AB – 587-797-0701
Toronto, ON – 647-317-9773
Ottawa, ON- 613-317-2901
Pickering ON – 289-315-0561
Montreal, QC – 514-587-2659
Halifax, NS – 902-442-9937
Moncton, NB – 506-800-1058
St. John’s, NL – 709-800-7316
Winnipeg, MN – 204-977-6645

Conference calls. Updated.

Gaboogie is the tool for having easy and inexpensive telemeetings, globally! Gaboogie is a great solution that combines conference calling with outbound calling, scheduling, and more in an easy + reliable service. With Gaboogie’s rich and easy to use toolset, you can host any kind of meeting you want ranging from a simple conference call to a large lecture with 100 or more participants. Gaboogie also makes it easy record the meeting, and offers storage of that recording at no extra charge.

Gaboogie is optimized for mobile collaboration right from meeting setup, during the in-call experience and continues to provide a call record after the meeting is complete to ensure productivity at your desk or on the road.

With call-in numbers in more than 20 countries and 100 cities today, including Canada, Gaboogie is a local call away from most North American centers, and many European and Asian cities as well.

List of Features:

  • Very competitive per minute rates
  • Online scheduling or Ad hoc dial-in
  • 100 local dial in numbers in 20 countries
  • Free VoIP Conferencing (SIP Registration)
  • Invitations & reminders by email and mobile phone
  • Free call-in option
  • Personal PIN enhances security and participant awareness
  • Schedule call-out using caller ID for PIN-less access
  • Intuitive call moderation controls, including hand raising, call lock, recording and mute
  • Unlimited MP3 Recordings available
  • Convenient web dashboard keeps all your calls at your fingertips
  • Free Call Archiving

Gaboogie will be available in late fall 2011.

Lypp growth continues, v3.0 is nearing completion.

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I am happy to report that growth at Lypp is accelerating despite this crummy economy. It would seem as though many are looking to reduce travel costs by making use of teleconferencing and the like, which is good news for Lypp.

While contending with growth, we have been busy readying for the new Lypp 3.0 beta and things are looking rosy. I can’t tell you what we are doing but I can tell you the changes will have a positive impact on conferencing and will add significant value for our users. We should have a beta of the new service out by late fall all current users will be invited to trial the new service and the new price.

Conference calls made by Canadians via Canadian Service Providers

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It should be no surprise that Conference Calls are on the rise but in Canada there is a certain patriotic sentiment that seems to be sweeping the nation. With the Canadian dollar making it’s way downward, the incentive for conference calling using Canadian conference service providers is growing rapidly.

Many of the CSPs (Conference Service Provider) are based in the US, which means US prices and higher usage costs for calls made by Canadians for calls based largely in Canada.

The answer is to use a Canadian conference call service provider. Some of the conference call providers that claim to be Canadian are not based in Canada, they simply sell services to Canadians.

The hidden fees will get you in the end.
- Make sure that you are paying in CDN dollars
- Are there monthly fees and/or setup fees?
- Do you pay for call recording and storage?
- Watch out for system access fees.

Lypp offers a no fuss, “Pay for what you use” system, including great features like;
- Microsoft Outlook plugin for syncing your Outlook Calendar with the Lypp service
- Scheduled Outbound dialing to more than 30 countries (no need for International toll free)
- Immediate Activation
- Simple and easy Sub-user account creation
- Online billing and detailed invoicing

Nothing could be easier or more affordable, especially for Canadians.

Check out Lypp today, and start saving.

Conference Call Service Provider for Canada

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It might be a blood bath in the financial markets but the drop in the Canadian dollar has created an incentive for canucks to spend their money locally, which is good for some Canadian business, including Lypp.

Lypp charges in CDN $ which means that our customers not only save money but they can feel good about supporting a local business. This would mean nothing if our service was sub-par but it’s not, we compete with the best and offer features that most providers do not.

If you are a Canadian business and have not checked out the Conference Call Service Provider for Canada, you should.

Celebrating our 150th Customer | New Outlook Add-in!

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Today we are celebrating our 150th Lypp customer! Thanks to all of our customers for making Lypp a success!

The Lypp Conference Call service has been in the market for 4 months now and Lypp is quickly getting a reputation for quality service and advanced features at an affordable price.

How do we know this? Lypp Conferencing has not seen even 1 cancellation in the last 4 months and our customers continue to tell how much they enjoy the service.

We thought there is no a better way to thank our customers for their patronage and loyalty than by giving them a tool to make their lives just a bit easier.

The Outlook Lypp Add-in (beta) makes conference calls infinitely easier to set up. No more swivel chair between the Lypp interface and your Calendar, create your calendar event and conference call at the same time.

You don’t even need a Lypp account when installing the Add-in. You can set up an account during the add-in installation.

This last 4 months has been great and we are certain the next 4 months will be even better! Check out the new Outlook Lypp Add-in here: http://lypp.com/conferencing/outlook

How to have an Event Conference Call

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How to have a reliable Event-based Conference Call, without paying through the nose.

Many large companies (public companies especially) have quarterly updates which prompts earnings conference calls with a large number of call attendees. This can be tough to manage which is why the competition are charging an arm and a leg for managing these calls.

At Lypp we operate a little differently. Yes, we can provide assistance on large conference calls but it’s more for comfort than anything else. Any user at Lypp can have a large forum-based call (hundreds of callers) without any assistance from us

How to use Lypp Conferencing for a large conference call event.

1. Login and go to them Phone Book. Upload your attendees information to your Lypp Phone Book via vCard or CSV. If you don’t have the attendee info, don’t panic

2. Create your Lypp call. Turn on Record (assuming you want to record the call) & Lecture Mode.

3. Add the call attendees you have uploaded to your phone book to the call by either; clicking on on their name or using search suggest within the phone book widget on the Create Call page.

4. Forgot to add an attendee to your phone book before-hand and want to add them now? No problem, use the Fast Add widget to add the attendee to the call and your phone book at the same time.

5. Finish but clicking Create Call at bottom of page. Attendees whom you have entered email addresses for will get the call notification shortly thereafter.
Call Preparation

A few days before the call make sure you make the time to go through a few trial runs and familiarize yourself with the system so there are no surprises.

A few minutes before the call login to Lypp.com. You will see scheduled call and a Moderator Console button, click on it.

Once in the Moderator Console we can watch as attendees are called in by Lypp and observe those who are dialing into the call. If a caller does not make it into the call we will see that happen and with the click of a button we can have the system call the person back or we can send them an email with the dial-in information

Managing the Call In-progress

Since we are using Lecture Mode all attendees will be brought into the call muted. They will not be able to talk until the moderator un-mutes them.

When you have identified the main speaker (eg. CEO, CFO etc.) unmute them so that they can address the audience. Allow them to speak and when the next speaker is ready mute the first speaker and un-mute the next speaker.

Q & A

When you are ready for Q&A you will want to announce the audience that if they have a question they are asked to press 6# on their phone dial pad. When the audience member does this a “Hand up” icon will appear on the moderator console beside the attendee’s call information.

As the moderator you can drop the attendee who raised their hand into a Private Room. You can then drop either yourself or another member (call assistant ) into that private room as well. You or your assistant will have a private conversation with that attendee, obtain their question, name etc. When you are ready you can bring both parties back into the main conference. The attendee that was muted before entering the private Room will re-emerge in the main conference muted once again.

Here is a video that provides a general overview on how to set up a Lypp call. Much of this functionality is show here.

37signals VoIP Mashup with Lypp

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The mashup doors are officially open. Come get some!

We are less than one day away from opening the doors to the 37signals VoIP Mashup with Lypp. Tomorrow at noon (Pacific) the contest starts.

Developers, build a mashup application or mashup your existing application using both the Highrise API and the Lypp API and win stuff. This is a great way to show off your Ruby-fu and win some great prizes.

Best app:

  • $3000 Apple gift certificate
  • 20,000 minutes of call time from Lypp (approx value: $1800)
  • 12 months subscription for a Highrise MAX account (approx value: $1800)

Runner-up:

  • $1500 Apple gift certificate
  • 10,000 minutes of call time from Lypp (approx value: $900)
  • 6 months subscription for a Highrise MAX account (approx value: $900)

2nd Runner-up:

  • $500 Apple gift certificate
  • 5,000 minutes of call time from Lypp (approx value: $450)
  • 3 month subscription for a Highrise MAX account (approx value: $450

Here’s how to enter:

  1. Fill out the Lypp partner sign-up form.
  2. You will receive your Lypp API credentials soon thereafter.
  3. Authentication for the Highrise API requires that you have an existing Highrise user account.
  4. Start Mashing!

Here’s how to win:

  1. Make it useful.
  2. Make it functional.
  3. Make it simple.

Submissions will be accepted up until May 10th. Winners will be posted here 3rd week in May. We will also try to interview the winners and post the recording here as well.

For assistance with the Lypp API please post your comments below. If you have any comments/problems/issues with the Highrise API you can post them on the 37signals API Forum.

Good Luck to all!

by erik | http://blog.lypp.com

Highrise + Lypp Mashup: April 15th

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We have had some great early  feedback on this mashup which has motivated us to make a few updates to the API prior to opening the mashup doors . We are improving upon a few things, including…

- Better user creation and management
- Updating conferences with single REST call with multiple variables, instead of multiple REST calls

Due to these and other updates we are pushing back the entry date for the 37 Signals Highrise and Gaboogie Lypp Mashup to April 15th. We will be posting another announcement here on that day inviting everyone who wants a piece of the action to sign up.

In the meantime, go check out the APIs: Highrise, Lypp
The original post.

Conference Calling Trends in Canada

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I am happy to say that just a month after opening the doors, momentum is building and Lypp Conferencing is experiencing some great new user growth. Clients are signing up for service daily, more importantly they are using the service daily.  It’s also great to see that the redundant network architecture is doing it’s job in delivering the call quality and reliability clients are looking for in a conference call service.

One thing that I have noticed is the users are barely scratching the surface of the full capabilities of the service. This isn’t much of a surprise though, our initial research on the conferencing sector showed us that this would likely be the case. It takes time for users to step outside of their comfort zone.

The bulk of the clients that have signed up are using the Reservationless Conferencing component of the Lypp service, which again is to be expected given their experience with other conference call services and CSPs (Conference Service Providers). With Lypp, every new user gets a Toll Free Number, Attendee and Moderator PINS they can share with anyone at anytime. 24/7 access to their own conference bridge.

The second most popular component is conference call recording. Yes, many other providers are making this a standard feature as well. The feedback we are now receiving suggests that the painless way in which a Lypp host/moderator can enable call recording and then access that same recording, almost instantly without any extra charge, seems to be a big hit with our clients.

IMHO, Lypp Conferencing does a great job of delivering a 24/7 reservationless conference bridge and call recording but I think our clients are really missing out on the vast potential of time savings the service can offer.

For instance, the dial-out and scheduling capability of Lypp would allow clients to set up their calls and quite literally forget about them. The Lypp service will first notify and then call all of the participants, even the moderator, at the time of the call. Lypp will even penetrate through corporate phone systems by allowing hosts to add attendees with extensions numbers. Setting up a months worth of calling is a no-brainer.

Soon I will be posting a weekly recorded conference call (LyppCast) with customers and partners so you can hear some of their experiences in using the Lypp service. My Lypp RSS feed will also be published so those who wish to subscribe to all of my recorded conference calls can do so using their favorite RSS reader. <- another standard feature of Lypp :)

Well, that’s another week gone.
From all of us here at Lypp, have a great weekend!